What payment methods do you accept?

We accept Visa Debit, Visa Credit, MasterCard, American Express and PayPal.

Should you wish to speak to our Customer Care team and place an order
over the phone please call on +44 (0)20 7499 2823 and we will be happy
to assist you.

All prices on our website are inclusive
of UK VAT. For UK and EU addresses, you are not eligible for a VAT
refund. For orders to Non-EU addresses, UK VAT will be deducted from the
price shown at the website during checkout.


Delivery cost are calculated at the
point of check out. Please make sure that you select the correct
destination of delivery as the cost varies from country to country.

In the UK we will be able to provide you
with a tracking link. Rest of world will not be trackable however our
delivery provider will communicate with you directly regarding your
order status.

If you have ordered several products and some of which are placed on order basis then you have the following options:

  1. Have a partial delivery on items selected as and when they are available. We will always update you on your order status.
  2. Hold all items selected in our warehouse until your order is complete and dispatched in one shipment

We will ask you to confirm one of the above in writing prior to release your goods.

Our delivery partners will notify you by text/email or leave you a card. You can confirm another suitable delivery slot.


You can cancel your order right up to
the point of dispatch from our warehouse (usually within 1 hour of
placing your order). Kindly note that if you have paid by credit/debit
card it may than take 3-5 working days to be credited. If you have paid
by PayPal or Alipay please allow up to 10 days, please refer to our
refund policy in Terms and Conditions. *For Bespoke items, you may
cancel your order up to 48hours after confirming your order. After this
you will not be able to cancel the order or receive a refund. For full
details on bespoke orders please refer to our bespoke page.

*For Made To Order items, you may cancel your
order up to 48hours after placing your order. After this we will take a
cancellation fee from the refund amount.

We offer a 14 day returns period for any returns, all goods need to be
unused and in saleable condition and must be returned in their original
packaging. Please contact customer care
or 44 (0) 207 499 2823 and we guide you through this process. If you
need further clarity on the refund and return process, please refer to
our Terms and Conditions.

If for any reason you are not completely
satisfied with your goods, contact our Customer Care team within 14
days of receipt and we will help you in every way possible. Any unwanted
item must be returned, undamaged and unused, in a re-saleable
condition, with all original packaging and labels.

If for some unfortunate reason you
receive a product that has been damaged in transit, we ask that you
contact us as soon as possible and we will rectify the issue. Contact us
at or call 44 (0) 207 499 2823, we will require images of the damaged products.


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